Gateway Clearance

Whatever your country of origin, whatever your destination, customs clearance is a complex business. Without a detailed knowledge of the rules and regulations your imports and exports can take much longer to process, and may make unanticipated demands on both your budget and your human resources. And when we’re talking about moving goods into the diverse and expanding Middle East, things can get particularly challenging.

Instead of communicating with customs officials across time zones and worrying about the accuracy of complex forms and declarations, you gain the reassurance that your goods are being properly and promptly processed and cleared in the Jordan, then dispatched to destinations across the Middle East Zone. You save time and money and deliver high quality service to your own global customers. Your goods are cleared faster, they get to their destinations faster, and you get paid - faster. Not only that, but you’re seen to offer an efficient and professional service.

Here’s what you can expect:


  • We provide access to specialists and agents 24 hours a day, 7 days a week via our telephone lines, out-of-hours service and email response systems
  • We offer guidance and an overview of complex customs documentation and give specific instruction to ensure your submissions can be promptly processed
  • We provide specialist consulting services regarding importing, gateway services and products for customs clearance, and delivery options into the Jordan, Middle East and even the rest of the world – ensuring you get best value out of the whole process
  • From our bonded warehouse facilities in the Jordan, we provide warehousing, break-bulk, onward shipment, pick and pack and fulfilment services for the Jordan and Middle East
  • We can manage a range of payment plans, via shipper or recipients
  • We offer standard services and bespoke options to suit individual requirements. Whatever your need, if you’re shipping and require customs clearance, we can make things move more smoothly for you